PhilMcL
New Member
I have had a 380GWX front & rear cameras dealer fitted on new Kia Picanto.
It appears to work fine except that there is an annoying 3 note pinging sound that sometimes happens every 5 to 10 secs or so but sometimes may be silent for 10 mins and sometimes does not happen.
So far, all with out success:
Dealer has changed front camera.
Nextbase suggested disconnecting rear camera to see if it was rear camera fault. No change.
I have reformatted card.
I have replaced card with brand new one
I have updated to latest firmware version
I have also discovered that although the video clip length is set to default 1 min, the actual video clips are mostly very short, between 2 secs and 10 secs and only the occasional clip at 30 secs.
I wondered if the the pinging noise is associated with the G sensor which is currently set at the default of medium, so turned off G sensor making no difference.
Nextbase do not seem to have an answer, although I suspect the customer services have no technical knowledge.
I can stop the noise by turning off sounds in settings, but I want to know what the issue is as I feel the system is not working as it should.
Does anyone have any ideas?
I have a sound file but cannot attach it
It appears to work fine except that there is an annoying 3 note pinging sound that sometimes happens every 5 to 10 secs or so but sometimes may be silent for 10 mins and sometimes does not happen.
So far, all with out success:
Dealer has changed front camera.
Nextbase suggested disconnecting rear camera to see if it was rear camera fault. No change.
I have reformatted card.
I have replaced card with brand new one
I have updated to latest firmware version
I have also discovered that although the video clip length is set to default 1 min, the actual video clips are mostly very short, between 2 secs and 10 secs and only the occasional clip at 30 secs.
I wondered if the the pinging noise is associated with the G sensor which is currently set at the default of medium, so turned off G sensor making no difference.
Nextbase do not seem to have an answer, although I suspect the customer services have no technical knowledge.
I can stop the noise by turning off sounds in settings, but I want to know what the issue is as I feel the system is not working as it should.
Does anyone have any ideas?
I have a sound file but cannot attach it