A119 V3 randomly forgets settings

[JockoT]

I bought mine from Amazon and I have had no problems.

 

[Dashmellow]

I bought mine from Amazon and I have had no problems.

Same here and I have two of them. They've been among the most consistently reliable and best performing dash cams I've owned in more than ten years of owning dash cams. Got mine from @CaptureYourAction who I highly recommend on all counts!

 

[Kremmen]

We've got no equivalent specialist reseller here, which is a shame.

 

[Dashmellow]

We've got no equivalent specialist reseller here, which is a shame.

Yeah, I feel fortunate to have CYA and he's nearby in the adjacent state to my own. One of the cameras I purchased from him arrived the very next day!

 

[VIOFO-Support]

I will try the delayed boot option just to see if that helps

May I know did you try setting Boot Delay? We found this has resolved this problem on three A119 V3 dashcams.

 

[makeitrain]

I tried everything you guys did. Nothing worked. I contacted Viofo. They warrantied and sent me a new A119 V3 from China. The new one seems to be working. I think Viofo is aware of the issue but won’t directly acknowledge it. It must be a batch or bad capacitors. It’s only 5 months old purchased off Amazon as Viofo as the seller.

I have a old one A119 V3 from 2020 and that one is still working fine.

 

[LateralNW]

I tried everything you guys did. Nothing worked. I contacted Viofo. They warrantied and sent me a new A119 V3 from China. The new one seems to be working. I think Viofo is aware of the issue but won’t directly acknowledge it. It must be a batch or bad capacitors. It’s only 5 months old purchased off Amazon as Viofo as the seller.

I have a old one A119 V3 from 2020 and that one is still working fine.

That's great they sorted it out.

Out of curiosity what was the problems you had experienced.
Thanks

 

[makeitrain]

That's great they sorted it out.

Out of curiosity what was the problems you had experienced.
Thanks

With or without gps unit, every 2 days, the entire camera would reset and lose its settings. So MPH back to KPH. Timezone from -7 GMT to 0 GMT. Really annoying.

 

[LateralNW]

With or without gps unit, every 2 days, the entire camera would reset and lose its settings. So MPH back to KPH. Timezone from -7 GMT to 0 GMT. Really annoying.

Thanks for the reply.
Another question last one.
Do you use the car everyday?

Why do I ask.
There is a little button rechargeable lithium battery inside the unit. It needs to charge up for perhaps a week for it to work.

It might charge quicker i haven't tested that.
Once charged it will work for ages again i haven't tested how long but more than a week from personal experience.

Of course if the charge circuit is faulty or the battery faulty then your only recourse is what you did - return it under warranty.

Your experience helps me to help others if they have a similar problem.

Cheers