A119 V3 randomly forgets settings

JockoT said:
I bought mine from Amazon and I have had no problems.
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Same here and I have two of them. They've been among the most consistently reliable and best performing dash cams I've owned in more than ten years of owning dash cams. Got mine from @CaptureYourAction who I highly recommend on all counts!
 
We've got no equivalent specialist reseller here, which is a shame.
 
I tried everything you guys did. Nothing worked. I contacted Viofo. They warrantied and sent me a new A119 V3 from China. The new one seems to be working. I think Viofo is aware of the issue but won’t directly acknowledge it. It must be a batch or bad capacitors. It’s only 5 months old purchased off Amazon as Viofo as the seller.

I have a old one A119 V3 from 2020 and that one is still working fine.
 
makeitrain said:
I tried everything you guys did. Nothing worked. I contacted Viofo. They warrantied and sent me a new A119 V3 from China. The new one seems to be working. I think Viofo is aware of the issue but won’t directly acknowledge it. It must be a batch or bad capacitors. It’s only 5 months old purchased off Amazon as Viofo as the seller.

I have a old one A119 V3 from 2020 and that one is still working fine.
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That's great they sorted it out.

Out of curiosity what was the problems you had experienced.
Thanks
 
LateralNW said:
That's great they sorted it out.

Out of curiosity what was the problems you had experienced.
Thanks
Click to expand...
With or without gps unit, every 2 days, the entire camera would reset and lose its settings. So MPH back to KPH. Timezone from -7 GMT to 0 GMT. Really annoying.
 
makeitrain said:
With or without gps unit, every 2 days, the entire camera would reset and lose its settings. So MPH back to KPH. Timezone from -7 GMT to 0 GMT. Really annoying.
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Thanks for the reply.
Another question last one.
Do you use the car everyday?

Why do I ask.
There is a little button rechargeable lithium battery inside the unit. It needs to charge up for perhaps a week for it to work.

It might charge quicker i haven't tested that.
Once charged it will work for ages again i haven't tested how long but more than a week from personal experience.

Of course if the charge circuit is faulty or the battery faulty then your only recourse is what you did - return it under warranty.

Your experience helps me to help others if they have a similar problem.

Cheers
 
I have a viofo dash cam that has 5 months left on its warranty.It randomly resets to factory settings.But since the viofo Türkiye product was not purchased from us, we cannot provide support.The seller has closed her shop and I cannot contact her.I also have the invoice for my camera.I sent a message to Viofo.com for support.Can I learn your thoughts?
 
In the meantime, format the card, fully, not just a quick format, as there may be something on there that is causing the reset

Then reformat again when back in the cam
 
Viofo sent me a message.I was hoping to replace the product with a new one.
 

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