A229 Pro - Out of Focus

[supersabroso]

My new A229 Pro camera is partially out of focus, the blur is very annoying on the right side of the camera and I can't read any number plates. Does this footage look normal like Viofo support are stating and is it blurry on your dash cams as well or am I correct in saying that I've been given a lemon and should have it replaced under warranty? It's been like this from the start (actually a lot worse due to HDR, when I turned off HDR, the resulting image is far better as you can see.) I have the latest firmware.

All my footage from the A119, A119 Pro, A129 Pro & A139 Pro have been in focus and clear. I'm really not impressed with this nasty blur from their flagship A229 Pro dash cam. I've tried tilting the camera up as much as possible as my bonnet is crystal clear, I think the fixed focus has been set to the wrong spot.

 

[mentadent]

Yes that looks like a lemon to me. Your glass is clearly clean so it can't be that. Have you cleaned the lens any any CPL glass?

 

[supersabroso]

Yes that looks like a lemon to me. Your glass is clearly clean so it can't be that. Have you cleaned the lens any any CPL glass?

Thank god, I was getting worried that it was just me as Viofo told me there's nothing wrong with my footage and that it's not blurry. That's a mix of images with CPL, without CPL & tilted up/down to avoid focusing on my bonnet in case it had auto focus (Viofo support said that it was a fixed focus). No, I haven't tried to clean the lens as it looked crystal clear after removing the stickers out of the box.

 

[mentadent]

It's worth checking the lens and CPL for fingerprints/smudges. It could easily cause that. Just look at them in an angle in the light.

 

[Nigel]

I've tried tilting the camera up as much as possible as my bonnet is crystal clear, I think the fixed focus has been set to the wrong spot.

Looks like it is focused too close to me, otherwise good.

It would be interesting to see an image with it tilted down so that we can see some much closer stuff, like your dash, to see how close it is focused.