Blackvue Live View Issue

[Drewidecimal]

I've a Blackvue 970X LTE front and rear camera for my Lexus NX, they've been hardwired. The SIM works (Giffgaff), the SD Card works and when the car is running I can do Live View. Once the car is turned off I can no longer access live view unless I use the Lexus Link+ app to start climate or anything that makes the car active. Once I turn climate off again I can't access Live View. Is there some way around this because I feel like I shouldn't be needing to do these extra steps to access Live View.

 

[mentadent]

Does the camera stay on and record when parked and the car is off?

 

[Drewidecimal]

I'm honestly not sure, none of the lights seem to be on when parked and car is off. Live Event Upload all seem to be from what I'm in the car/the car is moving. Also in regards to parking mode settings I saw it is set to record when motion is detected rather than Time lapse which I dunno if that's causing issue

 

[mentadent]

You should check if there are videos stored when the car is turned off. If there aren't, then the hardwiring hasn't been done correctly for parking mode.

 

[Drewidecimal]

I'll have a look at the SD card in the morning and get back to you

 

[Drewidecimal]

You should check if there are videos stored when the car is turned off. If there aren't, then the hardwiring hasn't been done correctly for parking mode.

I'm not entirely sure still. I decided to delete all existing videos on the SD Card and then I'll check in a day or so if there is anything. I read somewhere I should get a Multimeter and check the connection

 

[mentadent]

Checking the SD card for parking mode videos is enough to move on with diagnosing.

 

[Drewidecimal]

You should check if there are videos stored when the car is turned off. If there aren't, then the hardwiring hasn't been done correctly for parking mode.

I've checked and I can't see a single video from when the car is off. Every video is from when the car is on motion or at most me leaving the car.

I took a photo of what I assume is where the hardwiring is but this isn't my expertise. Does it look like it's been hardwired correctly?

 

[mentadent]

It looks like it's been done cleanly which is a good sign.

The problem usually is, they have to find a fuse that stays powered on even when the car is off. For example, if they chose power windows, it might stay on for 10 minutes even after the car is off, but then stop working. If it was recently installed, I think you should contact the installer and explain that parking mode isn't working. If this isn't an option, maybe we can all figure out what to do next.