Xybone
Active Member
Ever since the iOS 13 update was released, the app has an issue where if you try to save a video to your device, it’ll appear in the camera roll with perfectly fine audio, but the video will freeze and skip every few seconds. It makes the video unusable, and I end up having to use an old Android phone to pull the video off the device.
Can this be fixed? It’s been over a year since this bug was introduced, and it’s never been fixed, despite numerous emails and reviews left on the app’s listing in the App Store. If this is the level of support BlueSkySea has (dropping device support after one year), I don’t think I’ll feel comfortable buying another product from them, since there’s no guarantee it’ll be usable in a year or two.
Can this be fixed? It’s been over a year since this bug was introduced, and it’s never been fixed, despite numerous emails and reviews left on the app’s listing in the App Store. If this is the level of support BlueSkySea has (dropping device support after one year), I don’t think I’ll feel comfortable buying another product from them, since there’s no guarantee it’ll be usable in a year or two.