Hi, new to the boards but have come across this forum here and there when researching cameras. So I was gifted a Korean version of the 550GW-S2-2CH. I was working with BlackVue to try and get an English firmware installed and working with the camera but after weeks of delayed responses from BlackVue and a clear misunderstanding of the situation, I was told at the end that I have a Korean version of the camera (which I had explained) and that an English firmware cannot be installed even after they had reassured me that it is possible to have the camera communicate in English.
I'm not very confident in BlackVue's customer service rep as he clearly misunderstood me from the get-go. My question is, is the rep correct in that I can't get the camera to communicate in English?
Thanks in advance!
I'm not very confident in BlackVue's customer service rep as he clearly misunderstood me from the get-go. My question is, is the rep correct in that I can't get the camera to communicate in English?
Thanks in advance!