HangFire
Member
Not too happy with e-prance right now. Was promised a paypal refund in 2-3 working days on Dec 18th, it's been 4 working days and I've heard nothing from them or paypal. This is par for the course. All communications take 36 hours for a response. Should be 12 to 20 hours.
They perpetually ask me for my pay pal account via eBay messages. I keep telling them that anything with an "@" or gmail.com in it, even disguised, gets flagged and held up by ebay, even paypal accounts (which are email addresses). Besides they ALREADY have my paypal account, both in eBay and outside communications I had to initiate through their website contact info.
The whole experience has been long and dragged-out, even for an order from China. I ordered an 0801 from eBay on Sept 18th and didn't receive it until Oct 23rd due to the Moon Cake Holiday. The holiday ended on Sep 21st but it still took them almost another week before they shipped.
They offered me no firmware updates or any help other than reset to defaults and try a slower card. Nothing worked.
I waited too long and now I can't even give feedback on eBay. I was trying to be nice and let them work things out with me, now I can't even ding them for slow shipping.
So, bad review from me. Bad product, slow service, unable to offer me a any real help, lots of time lost asking me for information they already have. Really feeling jerked around.
They perpetually ask me for my pay pal account via eBay messages. I keep telling them that anything with an "@" or gmail.com in it, even disguised, gets flagged and held up by ebay, even paypal accounts (which are email addresses). Besides they ALREADY have my paypal account, both in eBay and outside communications I had to initiate through their website contact info.
The whole experience has been long and dragged-out, even for an order from China. I ordered an 0801 from eBay on Sept 18th and didn't receive it until Oct 23rd due to the Moon Cake Holiday. The holiday ended on Sep 21st but it still took them almost another week before they shipped.
They offered me no firmware updates or any help other than reset to defaults and try a slower card. Nothing worked.
I waited too long and now I can't even give feedback on eBay. I was trying to be nice and let them work things out with me, now I can't even ding them for slow shipping.
So, bad review from me. Bad product, slow service, unable to offer me a any real help, lots of time lost asking me for information they already have. Really feeling jerked around.