G1W firmware question

[Koreets]

Hi folks,
I recently purchased G1W from spytecinc off ebay
https://www.ebay.com/itm/151242737459
It came with firmware GT300_005
Anyone else has same firmware on their g1w?
The seller is on the vendor list on this website

 

[spytec]

Hello Koreets,

Thanks for the purchase. Yes, that's the firmware version on the G1W we sell. I realize it's a unique firmware, but it was the best version of the G1w we found when testing. Are you having any trouble with your unit that we can help you out with?

 

[Koreets]

Thank you for a prompt reply.
Yes I do have a few issues.
- video quality seems to be not up to par comparing to other g1w owners
Here is a sample

Settings: full hd, motion detection off, wdr on, 3 min clips
- last recording if it's less then 3 min cannot be played on PC
- sometimes when scrolling through recordings on the g1w it would lock up, then only way to recover is to press power button and hold till cam shuts down
- sometimes when trying to view recordings on cam it says "no images" however when I put the memory card to PC I can view all the recordings fine (except the last recording if it's less then 3 mins)
Memory card used samsung 8gb class 6 water/shock proof brand new bought from authorized samsung reseller.

 

[spytec]

Hi,

That definitely does not look right! Seems like you received a defective unit. I will pm you about shipping it back (we will email you a paid shipping label) for replacement.

 

[Koreets]

Hi,

That definitely does not look right! Seems like you received a defective unit. I will pm you about shipping it back (we will email you a paid shipping label) for replacement.

Hi, can you please advise as of status of my RMA request? Haven't heard anything from you since I placed it.

 

[spytec]

pm'd you about this.