I had a bad experience with GearBest. Bought a dash camera from them in September paying via PayPal. A week goes by -- camera not shipped. I send them an e-mail asking when it will be shipped. A day later I get a response containing 3 paragraphs of text all talking about some custom issues with iPhone 6 (?!). Because I did not buy iPhone 6 from them (only a dashcam), I point this out in my next e-mail to them and ask the 2-nd time when the dashcam will be shipped. They come back saying please wait 2-5 business days.
Long story short, 3 weeks later the camera still not shipped. They keep promising it will be shipped within next 2-5 business days. Asked for a refund. They promptly cancelled my order and promised a refund in the next 2-10 business days. Opened a case with Paypal and got my money back on the next day. Bottom line -- wasted 3 weeks of time + too much back and forth on e-mails with them.
Long story short, 3 weeks later the camera still not shipped. They keep promising it will be shipped within next 2-5 business days. Asked for a refund. They promptly cancelled my order and promised a refund in the next 2-10 business days. Opened a case with Paypal and got my money back on the next day. Bottom line -- wasted 3 weeks of time + too much back and forth on e-mails with them.