silentwitness
New Member
- Joined
- Feb 7, 2015
- Messages
- 5
- Reaction score
- 3
- Country
- Australia
I am very disappointed with gearbest customer service and their huge delays as well. I did not see this forum until it was too late.
After placing an order and paying via paypal for a a118c my order was still in 'processing' status after 4 days.
So it's still in 'processing' status after 8 days of them banking my money and stuffing around with delaying nonsense. Not shipped - just 'processing' - maybe indefinitely it would seem.
By comparison I also ordered the GPS unit from foxoffer (I could not find it on gearbest). Foxoffer shipped it the next day.
My advice is to spend an extra couple of dollars if you need to and shop elsewhere. IMHO If an online seller can't get an item into the mail in less than a week they should consider a different line of business. The word Pathetic comes to mind.
After placing an order and paying via paypal for a a118c my order was still in 'processing' status after 4 days.
- I raised a ticket (with my order number) asking when it would be shipped.
- They replied a day later asking what was the order number ???
- I gave the order number again.
- They replied another day later with "Do you still want it" ?????
- I responded yes - of course I have ordered it and paid for it so I did still want it.
- They replied another day later with ok we will ship out soon. Please check again in 3-5 days time ????
So it's still in 'processing' status after 8 days of them banking my money and stuffing around with delaying nonsense. Not shipped - just 'processing' - maybe indefinitely it would seem.
By comparison I also ordered the GPS unit from foxoffer (I could not find it on gearbest). Foxoffer shipped it the next day.
My advice is to spend an extra couple of dollars if you need to and shop elsewhere. IMHO If an online seller can't get an item into the mail in less than a week they should consider a different line of business. The word Pathetic comes to mind.
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