Two SGGCX2 different from each other

walker4

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I had ordered two SGGCX2 (2018 V4) back in October 2018 from Dashcams Bros. I had installed one right away and the second one was installed recently. However I noticed now that the two dashcams are different. See attached four pics.

Which models are these?
 

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niko

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One is SG9665GC-series, the other us SGGCX2-series.
 
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walker4

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That's not good news. Thanks for letting me know. I had already emailed Dashcam Bros last week along with pics but no response so far. Let me call them today sometime. Need to find what happened.
 

kamkar1

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The boxes they came in should also tell on the outside which cameras it are, but if Dbros have been upgrading firmwares before shipping there are a chance of cameras getting misplaced in wrong box.
 
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walker4

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Sent email yesterday again to Dashcams Bros but to their support this time and they responded right away promising to look into this and believe it or not by evening got an email about a SGGCX2 being shipped to me.

Amazing because I was skeptical of getting any response leave alone a replacement dashcam since my original order was placed long ago i.e. Oct last year. Nice. Very nice. Also good that the mount can be reused. Otherwise it would have been a pain to take existing mount off the car.

Also attached are pics of the boxes which came along with the original order.
 

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kamkar1

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Well nice the guys at D-bros fessed up, lets hope they tighten up a little as this are totally avoidable.
If you are not supposed to send the wrong camera back, you have the excellent chance of getting one more dashcam user out there on the streets by gifting that camera away. ( thats a +2 on the karma account )
 

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