ungus
New Member
I'd like to provide a brief overview of the outstanding service I had while dealing with VIOFO for the RMA procedure.
Upon reaching out to their support, I received a response within a matter of hours. The RMA was swiftly approved, accompanied by comprehensive instructions. My only task was to provide them with the tracking number for the return package, after which they promptly dispatched the replacement A139 on July 31st. I received the replacement a mere 10 days thereafter (shipped from Shatian, China, to the US Midwest). It was an uncomplicated and enjoyable procedure.
Upon reaching out to their support, I received a response within a matter of hours. The RMA was swiftly approved, accompanied by comprehensive instructions. My only task was to provide them with the tracking number for the return package, after which they promptly dispatched the replacement A139 on July 31st. I received the replacement a mere 10 days thereafter (shipped from Shatian, China, to the US Midwest). It was an uncomplicated and enjoyable procedure.