Z90 Master GPS showing 0,0 after firmware update

[HBouz]

Hi everyone,


I have a DDPAI Z90 Master and I am experiencing a GPS issue. For the first 5 months everything was working perfectly, but after I did a firmware update the GPS stopped working and now always shows coordinates 0,0 (middle of the ocean) no matter where I am driving.

I already tried:

• Factory reset using the physical reset button
• Driving outside in open areas to get GPS signal

But the problem still remains. It seems the firmware update caused this issue.

Has anyone else experienced this problem? Is there a fix or a way to downgrade to the previous firmware?

My current Firmware: v9.0.0.34
Signal 4G: great


@DDPAI_Official can you please help?

 

[DDPAI_Official]

Hello,

We suggest that you submit an app log for further analysis, as this could help our technical team identify the cause of the GPS issue more accurately.

 

[HBouz]

Hello,

the first screen shoot showing always this position when the car on mode Parking or moving.

 

[DDPAI_Official]

Hello,

Thank you for the screenshot.

To help our technical team investigate the issue, please submit a feedback with this screenshot report through the DDPAI APP. You can open the APP, go to the Feedback section, describe the GPS issue, and submit the report. This will automatically include the relevant logs, allowing our engineers to analyze the problem more accurately.

 

[HBouz]

Done.