Have you tried pressing the voice recording button?
When you press the audio recording button, you will receive a audio notification letting you know that the voice recording is disabled or enabled. Is your voice guidance on? If you have voice guidance turned off, you will not receive any audio notifications when you press the audio recording button. What device are you watching your videos on?
You can find the voice guidance settings >Dash Cam Settings > System Settings > Select 0-3.
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