cloud issue

I can't help wondering why changing an email address for BlackVue is such a complicated matter. Where many sites simply send a confirmation to the new address to complete the change, BV like to make it complicated. They need a complete new account establishing under the new address! Sounds...

Can I connect my dashcam to garage's wifi? given that I can add my garage's WiFi as a hotspot and the dashcam will play the message "connected to the internet" so it is connected. I couldn't get that to work as I receive an error "The Cloud Server Connection Is Unstable", is that feature...

Hi all, I'm experiencing trouble connecting via remote live view to my dash cam. Usually it connects straight away but since the last update (V.1.00.13) it does not connect anymore and gets stuck at this screen: I've tested my in-car Wi-Fi and the internet is working fine. I have not changed any...

I am having problem watching the recording remotely, also I am having problem with the live view, I cannot watch the live view or watch the recording remotely, I have tried the BlackVue windows viewer (version 1.13) and I tried the Samsung S8+, also I have tried the Huawei P9+, I have the...