412GW

NextBase Support

Well-Known Member
Manufacturer
Joined
Mar 22, 2017
Messages
1,941
Reaction score
569
Location
Caerphilly
Country
United Kingdom
Dash Cam
Nextbase
Hi there,

Thank you for performing the battery test.

You've confirmed and provided proof that the root cause of the issue is neither the SD card or a battery issue.
Due to this, it is most likely to be a mechanical sensor issue within the Camera.

The best course of action would be to exchange the Dash Cam with E-Galaxy for a functioning 412GW. However, if you have any issues with this exchange in any kind of way, or they will not accept the exchange, please message me directly and I will be able to provide assistance.

Kind regards,
Millie- Nextbase
 
Top