- Joined
- Mar 22, 2017
- Messages
- 2,062
- Reaction score
- 593
- Location
- Caerphilly
- Country
- United Kingdom
- Dash Cam
- Nextbase
Hi there,
Thank you for performing the battery test.
You've confirmed and provided proof that the root cause of the issue is neither the SD card or a battery issue.
Due to this, it is most likely to be a mechanical sensor issue within the Camera.
The best course of action would be to exchange the Dash Cam with E-Galaxy for a functioning 412GW. However, if you have any issues with this exchange in any kind of way, or they will not accept the exchange, please message me directly and I will be able to provide assistance.
Kind regards,
Millie- Nextbase
Thank you for performing the battery test.
You've confirmed and provided proof that the root cause of the issue is neither the SD card or a battery issue.
Due to this, it is most likely to be a mechanical sensor issue within the Camera.
The best course of action would be to exchange the Dash Cam with E-Galaxy for a functioning 412GW. However, if you have any issues with this exchange in any kind of way, or they will not accept the exchange, please message me directly and I will be able to provide assistance.
Kind regards,
Millie- Nextbase