Cellink Neo6 lead for ThinkWare - Issues

Dec 31, 2017
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United Kingdom
Went to fit my Neo6 today and had some issues doing so.
To cut a very long story short it turned out that the think ware lead supplied with the batter was faulty. The end adaptor didn't connect into the camera properly - there was not definite click if that makes sense.
I ended up having to splice the original think ware cable and another different cellink cable together to make it work which is obviously ideal
Bought the battery form Amazon so will bw contacting them tomorrow for a replacement cable (or 2)
Just wondering if this is a common fault or whether i am just unlucky - again