Charging problem nextbase312gw

DazD

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Hello trying to charge my new dash cam from home, I've read that when the blue light comes on its charging but it only stays on a few seconds then turns red. I've been charging it for few hours now and still says low battery when I unplug it. Any ideas would be great was a present so brand new. Cheers Daz
 

DashcamDPR

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when you turn it on and it says low bat, how long does it stay on for? I'd say turn it on while its saying low bat, leave it on til it runs itself flat, then try charging again at the wall
 
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DazD

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Hi it stays on for less then 60 seconds then turns off, I plugged it in blue light stays on, then after a minute or two goes red, it only stays on while it's plugged in as soon as I switch it off at the plug it will go flat.
 

Tony lovelock

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If that fails then contact nextbase support on the forum there be able to resolve it one way or another for you
 
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DazD

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Thank you for replying, we took it back to the shop and exchanged it for another one. Thankfully this one seems to be working fine, so it must have been faulty.
Cheers
 

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