Hardware problem, mine has very good sound for a dashcam.Video https://drive.google.com/drive/folders/12cTg06ZEt5fIhk7cMklznf5ZgC4JApnG?usp=sharing.
Using whatever was in the box.
Could you try a different power cable or power the GPS from a powerbank?Thank you all for your replies. Just ran another test. I only get that crackling sound when camera is powered through GPS module. When powering camera directly, sound is good. It looks to me that GPS module has an issue. Wouldn't you say so?
Thank you for your answer. I did start the return and I also ordered 2 more. Camera is good so it has to be something wrong with GPS mount.No other reports of this. We don't have any spare parts available yet, so might be better to do a normal Amazon return for now if we can't figure it out. Let me know how it goes.
Thank you for chiming in. I returned the defective camera to OCD Tronic and ordered, received and installed 2 new ones that work perfectly. You have a good product and I am happy.Currently we can not confirm if it is caused by the GPS mount.
We only found one camera have this issue due to the MIC short circuit while do quality check, loose the plastic protective case for MIC .
Thanks. We will check with OCD for the return.Thank you for chiming in. I returned the defective camera to OCD Tronic and ordered, received and installed 2 new ones that work perfectly. You have a good product and I am happy.
I have the exact same problem with mine. I've created a ticket yesteday with support. You can hear my video here: https://www.dropbox.com/sh/o82bq0czqojlrhj/AABo43wWsjmBimk_xGs0dkWOa?dl=0Thanks. We will check with OCD for the return.
We will improve this in next batch, MIC will be moved to the PCB board.
Will try later todaySorry to hear that. Did you try powering the camera directly ([port labeled USB) and not through GPS module?