Elite 9 questions

[Firewalk61]

Hey guys I have had my elite 9 for a few days now and have had quite a few teething problems. I have a few questions which I’m hoping for some answers to.

When the cam goes into parking mode which I hear audibly from the cam, the red light I was told on the phone by a BV tech should go green to indicate it is in parking mode. Mine however does not, it says it’s in parking mode and red light goes on when motion detected I assume to indicate recording but then goes off when not. The BV tech support guy said it should be green. Although this version has only just been released here in the UK and he didn’t seem sure on a few things tbf so wasn’t sure he was sure himself

Additionally Im having some real connection issues. The app seems so buggy, am I right in saying I can connect my camera to my home WiFi when it is parked at home them LTE duty’s will kick in when the WiFi signal drops out? If so I do try earlier to connect to the WiFi but couldn’t get it to. I went into camera connectivity then WiFi hotspot, put in my WiFi details then went to cloud connectivity and pressed cloud connection methods to em choose WiFi hotspot..it then says trying to connect to blackvue but just fails everytime..

Next issue I have is actually downloading video in 4K..I’m not kidding it takes around 15m for a 1m clip it’s just crazy slow..is this normal?

 

[rcg530]

The web documentation for the three LEDs on the back side of the Elite 9 front camera is included below.

The "Recording LED" does not produce a green color at any time. The REC LED turns red when the Elite 9 is recording. For motion detection parking mode, that means the REC LED turns off when it first enters parking mode. When motion is detected, the REC LED turns on solid red for the time period it is recording video for that motion event and then it turns off again.

I've never agreed with the colors listed for the "C) APP/CLOUD" LED for any BlackVue dash camera. It lists white as the color when the dash camera connects to the BlackVue Cloud service. It actually turns green when it's connected to the cloud [see picture below]. It turns white when your phone is connected to the dash camera's WiFi with the BlackVue app. I'll have to send an email asking about that discrepancy.

https://manual.blackvue.com/docs/elite-9-series/product-overview/product-layout/

With regard to setting up the WiFi hotspot settings for connectivity to the BlackVue Cloud service, I've not tested that feature for a long time. The web manual states that if you have the CM100G LTE connectivity module you don't need to use the hotspot settings, but I don't know if that means they are mutually exclusive. @Vortex Radar may have more recent info/experience with this configuration.

https://manual.blackvue.com/docs/el...-settings/📱-settings-with-the-blackvue-app-4/

Regarding the speed of "downloading" a 4K video file over the LTE connection, I don't have any recent benchmarks. As far as the dash camera is concerned, your download request is actually an upload request for the dash camera. The dash camera's LTE data connection may have speed limitations on uploads. You'd have to check with your cellular carrier to see what your SIM card plan allows for download and upload speeds. I'd have to run some tests next week to see what 4K video "download" speeds over the LTE connection can be obtained.

 

[Firewalk61]

The web documentation for the three LEDs on the back side of the Elite 9 front camera is included below.

The "Recording LED" does not produce a green color at any time. The REC LED turns red when the Elite 9 is recording. For motion detection parking mode, that means the REC LED turns off when it first enters parking mode. When motion is detected, the REC LED turns on solid red for the time period it is recording video for that motion event and then it turns off again.

I've never agreed with the colors listed for the "C) APP/CLOUD" LED for any BlackVue dash camera. It lists white as the color when the dash camera connects to the BlackVue Cloud service. It actually turns green when it's connected to the cloud [see picture below]. It turns white when your phone is connected to the dash camera's WiFi with the BlackVue app. I'll have to send an email asking about that discrepancy.

https://manual.blackvue.com/docs/elite-9-series/product-overview/product-layout/

View attachment 91323

View attachment 91324

With regard to setting up the WiFi hotspot settings for connectivity to the BlackVue Cloud service, I've not tested that feature for a long time. The web manual states that if you have the CM100G LTE connectivity module you don't need to use the hotspot settings, but I don't know if that means they are mutually exclusive. @Vortex Radar may have more recent info/experience with this configuration.

https://manual.blackvue.com/docs/elite-9-series/managing-settings/📱-settings-with-the-blackvue-app-4/

View attachment 91325

Regarding the speed of "downloading" a 4K video file over the LTE connection, I don't have any recent benchmarks. As far as the dash camera is concerned, your download request is actually an upload request for the dash camera. The dash camera's LTE data connection may have speed limitations on uploads. You'd have to check with your cellular carrier to see what your SIM card plan allows for download and upload speeds. I'd have to run some tests next week to see what 4K video "download" speeds over the LTE connection can be obtained.

Thank you for the detailed response. It seems the blackvue support team in uk need to do a little bit more training on this unit before leading me down a path which was never going to happen. In regard to the upload rate I think you are correct there also. The package I got was with smarty, sim that came with the cam which uses the three network. This network isn’t the best in the uk and upload rates I don’t think are great. Iv signed upto an EE SIM card with their ultimate max package which is the fasted in uk. I’ll report back once I have it installed in the cam. What I have resolved thanks to another persons helps the other day was constant drop outs in signal and unable to connect to the live view quite a lot and playback..they medicines tha the SIM card slot was not the best and it may not be making the connection as should be due to different SIM card thicknesses. Being that this was the sim provided by blackvue ands obviously a partner of theirs I wouldn’t have thought it would be that. Alas I cut to size a SIM card size think sticky back and left one side with its non sticky coat on, popped it in the sim slot and its been solid since
I’m a little disappointed that I’m having to do this to an expensive product in order to make it work tbf

 

[rcg530]

Thank you for the detailed response. It seems the blackvue support team in uk need to do a little bit more training on this unit before leading me down a path which was never going to happen. In regard to the upload rate I think you are correct there also. The package I got was with smarty, sim that came with the cam which uses the three network. This network isn’t the best in the uk and upload rates I don’t think are great. Iv signed upto an EE SIM card with their ultimate max package which is the fasted in uk. I’ll report back once I have it installed in the cam. What I have resolved thanks to another persons helps the other day was constant drop outs in signal and unable to connect to the live view quite a lot and playback..they medicines tha the SIM card slot was not the best and it may not be making the connection as should be due to different SIM card thicknesses. Being that this was the sim provided by blackvue ands obviously a partner of theirs I wouldn’t have thought it would be that. Alas I cut to size a SIM card size think sticky back and left one side with its non sticky coat on, popped it in the sim slot and its been solid since
I’m a little disappointed that I’m having to do this to an expensive product in order to make it work tbf

The SIM card thickness issue was something I mentioned in a reply to you in my Elite 9 review thread. 🤓

I ran a video file transfer test using the Elite 9's LTE connection. This particular connectivity module [the older CM100 LTE unit] has a T-Mobile prepaid 2GB per month data plan SIM card.

The T-Mobile's documented transfer speeds for this SIM card/ plan are:

The phone I used is an iPhone 15 Plus running iOS 26.4.2. The phone was connected to my home 5 GHz Wi-Fi. My ISP's download speed is on average 1.2 Gbps.

I attempted four different file download attempts over the LTE data connection.

• LTE connection signal strength = Unknown
• Attempt 1: 447.24 MB / 1396 seconds [23 mins 16 seconds] = 0.32 MB/second
• Attempt 2: After a long delay, the download failed
  • 
• Attempt 3: The download pace was extremely slow, so after 5-minutes, I canceled it
• Attempt 4: I waited about 10 minutes before this attempt
  • This time I requested both the front and rear video files be downloaded
  • Front: 447.24 MB / 981 seconds [16 mins 21 seconds] = 0.46 MB/second
  • Rear: 195.63 MB / 418 seconds [6 mins 18 seconds] = 0.46 MB/second

I wanted to see if the other three dash camera models I have with LTE modules had better/worse LTE file download speeds.

• Thinkware Connected LTE module
  • Connected to a U3000 Pro
  • There is a "Live View" feature, but no file download over the LTE connection
  • I sent an email to Thinkware to make sure I didn't miss this functionality somewhere in the Thinkware Connected app
• 70mai UP05 4G LTE module
  • Connected to an A810S dash camera
  • LTE connection signal strength = 3 bars
  • There is a "Live View" feature, but no file download over the LTE connection
• VANTRUE LTE Module
  • Connected to a N4 Pro S
  • LTE connection signal strength = 2 bars
  • File download test
    • 232 MB [front] video file / 379 seconds [6 minutes 19 seconds] = 0.61 MB/second

 

[Firewalk61]

The SIM card thickness issue was something I mentioned in a reply to you in my Elite 9 review thread. 🤓

I ran a video file transfer test using the Elite 9's LTE connection. This particular connectivity module [the older CM100 LTE unit] has a T-Mobile prepaid 2GB per month data plan SIM card.

The T-Mobile's documented transfer speeds for this SIM card/ plan are:

View attachment 91331

The phone I used is an iPhone 15 Plus running iOS 26.4.2. The phone was connected to my home 5 GHz Wi-Fi. My ISP's download speed is on average 1.2 Gbps.

I attempted four different file download attempts over the LTE data connection.

• LTE connection signal strength = Unknown
• Attempt 1: 447.24 MB / 1396 seconds [23 mins 16 seconds] = 0.32 MB/second
• Attempt 2: After a long delay, the download failed
  • View attachment 91332
• Attempt 3: The download pace was extremely slow, so after 5-minutes, I canceled it
• Attempt 4: I waited about 10 minutes before this attempt
  • This time I requested both the front and rear video files be downloaded
  • Front: 447.24 MB / 981 seconds [16 mins 21 seconds] = 0.46 MB/second
  • Rear: 195.63 MB / 418 seconds [6 mins 18 seconds] = 0.46 MB/second

I wanted to see if the other three dash camera models I have with LTE modules had better/worse LTE file download speeds.

• Thinkware Connected LTE module
  • Connected to a U3000 Pro
  • There is a "Live View" feature, but no file download over the LTE connection
  • I sent an email to Thinkware to make sure I didn't miss this functionality somewhere in the Thinkware Connected app
• 70mai UP05 4G LTE module
  • Connected to an A810S dash camera
  • LTE connection signal strength = 3 bars
  • There is a "Live View" feature, but no file download over the LTE connection
• VANTRUE LTE Module
  • Connected to a N4 Pro S
  • LTE connection signal strength = 2 bars
  • File download test
    • 232 MB [front] video file / 379 seconds [6 minutes 19 seconds] = 0.61 MB/second

Thanks for the testing! Not great results are they really

 

[rcg530]

Thanks for the testing! Not great results are they really

Not the best results for transferring "large" video files. Where I live, the 4G LTE signal strength is only in the 1 to 3 bar range. If I go into town [about 4 miles away], there's a much better signal strength. I could rerun the tests there to see if the transfer speeds improve, but in the end it's still not going to be quick/fast way to transfer video files off of the dash camera. I should be driving into town tomorrow morning. I'll see if the Elite 9 can transfer a video file faster while my vehicle is located there.