OK so I know this is an old thread - and I sure as hell wish I'd found it BEFORE buying my G3Duo camera.
This is the best place for my post though.
I bought the camera from the official website which said it was US stock, and the additional charger I purchased was UK stock (I'm in Australia). I any event it all came from Hong Kong...
I (as did others in this thread) also bough the camera with a view to using it as a motovlogging camera, on the back of some glowing reviews of the camera (such as
https://pevly.com/gitup-g3-duo-review/ ) which includes the following "I for one, am very satisfied with the way this camera records ambiental sound. And external microphone just makes things better." overall review gave it 4.5 / 5 stars
I'd have thought that there should be a way with a firmware update for Gitup to provide the functionality to disable the internal mic (but not the external one if plugged in)
I contacted gitup via their website and asked the following:
Q re the use of external microphone. I bought the G3Duo camera.
In the manual it states "when you enable and connect an external microphone, the camera records audio from both the external microphone and built-in microphone"
Does it do this on separate audio tracks, for editing purposes, or does it mix both mics down to a single audio track? If it puts both together on a single track that rather defeats the purpose of avoiding wind noise by having an external microphone?
There is a setting in the camera menus for 'microphone sensitivity' - does that apply to a plugged in external mic as well or only to the internal microphone?
Thanks for your help.
The answer I received answered only one of the questions I asked.
Hi Landyvlad,
Some users remove internal MIC to avoid this wind noise problem, if possible please have a try?
Attachment red circel is G3 MIC part, any other question please come back, thanks.
Best Regards,
Support Team
GitUp LTD
Phone: +86 755 8527 8089
Email: support@gitup.com
Website: www.gitup.com | Facebook: www.facebook.com/gitup.ltd
Address: 201, Building 1, Guanghui Science and Technology Park, Minqing Road, Longhua, Shenzhen, Guangdong, China
The document they attached was a photo of the camera circuit board highlighting the internal microphone.
They are implying that I should disassemble the camera and cut the microphone off.
View attachment 5200
I'm not keen to do this for a number of reasons - the potential for damage being one reason, and as per my subsequent response to Gitup:
I don't wish to disassemble the camera as I may wish to use the internal mic for other situations.
Surely you ought to be able to roll out a firmware update with an option to turn the internal microphone on and off ?
Thanks and kind regards,
I'll let you all know what response I receive to that.
To say I'm annoyed at the moment is a significant understatement.