Thank you for your enquiry.
I have attached a file with a firmware update for the
HDC400 and HDC-R cameras. This should resolve the issue with the mirrored image you are having. Please follow the procedure below to install the update:-
- Once downloaded to your computer unzip the file
- Place the unzipped file onto a Micro SD card in your computer (this will need to be done with the SD adapter normally provided with your Micro SD card or by using a card reader)
- When this has been copied onto the Micro SD card place the card into the dash cam (ensure dash cam is powered off)
- Connect power to dash cam and the dash cam will start the upgrade process (LED’s will flicker)DON’T TOUCH CAMERA UNTIL IT FULLY RESTARTS
Once restarted stop recording and enter your dash cam menu to FORMAT the Micro SD Card before using.
https://www.dropbox.com/s/8hmk449z6e8oher/R4_HDC400V031818_20180514.zip?dl=0
Dropbox link as file is too big (almost 3mb!)