Denbigh Gabbitas
New Member
- Joined
- Dec 15, 2015
- Messages
- 6
- Reaction score
- 0
- Country
- France
Having fitted this camera to my camera and recorded interesting events from time to time - I decided to fit one to my wife's new car, new on 10th May. On the 3rd of June we had a full-frontal crash with a white van cutting the corner and on our side of the road. Our air-bags went off and the car filled with smoke. By the time we pushed down the air-bags, the other vehicle had disappeared ! I was so pleased we had this dashcam and when the police arrived, they were as pleased as me.
However, in the accident, the dashcam broke from the suction mount and struck the windscreen - the part holding the GPS chip simply split, thus letting it free - and when I picked it up off the floor, the screen was totally non-working and nothing could be seen. The police accompanied me home to see the recording on my laptop, direct from the SDHC chip. But there was nothing there from about 2 minutes before the accident - a long time in a car. The device records in 3 minute lumps, and if the recording is not properly closed it doesn't exist. The very thing for which it is most definitely required - an accident - was too much for the poor thing! There is a setting which is low medium and high, G-sensor, which is supposed to protect the current recording in the case of G-shock. Clearly non-functioning part of the spec.
When buying this dashcam, I followed reviews which showed the performance pottering along motorways and villages, day and night - I simply assumed that the fundamental requirement would be fulfuilled. I was very wrong.
Interestingly, NextBase are not in the slightest bit interested, as two emails to the support, wondering if they have any sophisticated software to retrieve the lost un-closed recording, have yielded zero response, they are too busy selling, I suppose.
However, in the accident, the dashcam broke from the suction mount and struck the windscreen - the part holding the GPS chip simply split, thus letting it free - and when I picked it up off the floor, the screen was totally non-working and nothing could be seen. The police accompanied me home to see the recording on my laptop, direct from the SDHC chip. But there was nothing there from about 2 minutes before the accident - a long time in a car. The device records in 3 minute lumps, and if the recording is not properly closed it doesn't exist. The very thing for which it is most definitely required - an accident - was too much for the poor thing! There is a setting which is low medium and high, G-sensor, which is supposed to protect the current recording in the case of G-shock. Clearly non-functioning part of the spec.
When buying this dashcam, I followed reviews which showed the performance pottering along motorways and villages, day and night - I simply assumed that the fundamental requirement would be fulfuilled. I was very wrong.
Interestingly, NextBase are not in the slightest bit interested, as two emails to the support, wondering if they have any sophisticated software to retrieve the lost un-closed recording, have yielded zero response, they are too busy selling, I suppose.