Lukas viewer no longer showing Google Map???

Discussion in 'LK-7900' started by rogerbid, Nov 12, 2017.

  1. rogerbid

    rogerbid Member

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    Hi Ipol,

    It is disappointing that you have not heard from Lukas at all. Not very good support!

    Just to be sure, did you use the QVIA firmware on your 7900 ACE, or do you have another camera as well? I would never dare to apply an update for another camera to my model! Presumably you can revert to another firmware by just repeating the operation?

    If I am able to restore the map view I would not be too concerned about the satellite view. In fact I have not realised I could get the satellite view before, always just used the map.

    If you have used the firmware for the ACE then I will try it

    Thanks for the messages, Roger
     
  2. Ipol

    Ipol Well-Known Member

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    Dash Cam:
    Lukas LK7900. V2000GS dual front and rear dashcam
    Hey there Roger no I no longer have the 7900 ACE that is now running in my daughters car in the UK I would not suggest using any firmware designed for another model I have a Z970 WD QVIA two channel now and used the correct firmware and latest viewer The viewer update only came out yesterday I was hoping they were working on a viewer and firmware update for your camera to solve the problem for you regards Douglas
     
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  3. rogerbid

    rogerbid Member

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    Ah! thanks for clarifying this Douglas. I am glad I was cautious enough to get your additional comments before blindly going ahead!

    As you say, if they are currently working on updates then there is hope that an update for the 7900 may come through in the next week or two. For now, I will just carry on with what I have got and watch for revisions!

    Thank for your patience and posts, it has been good to be in touch with you.

    I will revisit this thread when things change one way or the other!

    Best wishes,

    Roger
     
  4. rogerbid

    rogerbid Member

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    Still no progress here - emails to Lukas have not been acknowledged at all. Beginning to dismiss any ideas of replacing the camera with another product from this manufacturer! Will post again if I get any joy eventually,

    Roger B
     
  5. rogerbid

    rogerbid Member

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    Please see the attached image of an email I have just received. I will post here again when I have tried the Viewer update.

    As far as the clock error is concerned, Yes the daylight saving box is ticked so am awaiting further advice. I will post later,

    best regards,

    Roger Lukas email.JPG
     
  6. Ipol

    Ipol Well-Known Member

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    Dash Cam:
    Lukas LK7900. V2000GS dual front and rear dashcam
    Hi Roger well the reply was slow in coming I was beginning to think they had forgotten about us ...Has the problem been fixed for you ...regards Ipol
     
  7. rogerbid

    rogerbid Member

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    Hello again,

    I have just got a second email as follows:

    "Hello Roger,

    Please check after saving the settings on the PC viewer whether the config.bin has been renewed on the SD card folder.

    The ‘Date Modified’ for the new config.bin file should match the time you have clicked ‘Save’ button on Settings page of the PC viewer.

    Should you have further questions, please feel free to get back to us."

    I will hopefully get a chance to follow the instructions tomorrow and will report back! Fingers crossed.

    Roger
     
  8. rogerbid

    rogerbid Member

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    Success, after installing the updated Viewer both the map and the clock are working correctly. Alleluia!!

    I hope that others reading this with similar problems will have a successful outcome, best wishes to all,

    Roger
     
  9. rogerbid

    rogerbid Member

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    hi Ipol, Yes, the latest Viewer has done the trick. Both map and clock functions are working well now :)

    Best wishes,

    Roger

    PS saw on the TV News film of the snow in UIK - imagine your daughter as getting some good films!
     
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