I used the original that came with Mobius and then a different one and the problem remains. I took the card out to my phone and copied the video to my PC that way. And I have another problem, lol I recorded the video upside down, is there a way that Mobius would record a video flipped 180 degrees? So I wouldn't have to convert (and lose quality) my videos. Is there any program to control the cam? No CD was attached to my camera.