- Joined
- Jun 2, 2023
- Messages
- 517
- Reaction score
- 645
- Location
- Mission
- Country
- Canada
- Dash Cam
- Viofo A229 Pro+A139 pro, Vueroid D21 4K, Thinkware U3000,
We have had 3 units within a very short time frame freeze on customers. Freeze multiple times as well.
Has anyone else seen these same challenges?
We have communicated to @VIOFO-Support with details involved and serial numbers.
Most of the serial numbers are close. But some are not.
We take these types of challenges very seriously as Customer Experience is #1 to us.
Challenges
-Unit Freezing
-Skipping a few hours of video where it is just not recording at all
-All units on newest most current firmware
Has anyone else seen these same challenges?
We have communicated to @VIOFO-Support with details involved and serial numbers.
Most of the serial numbers are close. But some are not.
We take these types of challenges very seriously as Customer Experience is #1 to us.
Challenges
-Unit Freezing
-Skipping a few hours of video where it is just not recording at all
-All units on newest most current firmware