No, I have tried that and it still the same problemif you remove the memory card can you access the menus as expected?
Yeah I think your right so I'm going to return it back to the retailer todaysounds like a hardware problem, you could try reloading the firmware, if still the same then it's warranty/repair/replacement time
I got it last week, it was second hand but I'm returning it todayThe 412 is a bit old now, how long have you had it.