Help, I'm new to this game. Bought a car with 312gw fitted. Gone through settings best I can but when I start my journey the screen goes blank after a few seconds. Is this normal or should the screen remain active whilst the ignition is on. If this query has been asked in the past then I must have missed it and I apologise.
Hello,
You'll be able to disable the screen saver by:
1) Turn the Dash Cam on
2) Stop it recording (by pressing the red circle)
3) Go into Settings (press the Menu Button twice)
4) Scroll down to ‘Screen Saver’
5) Disable the Screen Saver here
I'd also recommend formatting the SD card. You can re-format the card by two methods;
1) On the Dash Cam Itself
2) On a Computer
1) On the Dash Cam:
a) Turn on the Dash Cam
b) Stop it recording
c) Open Settings by pressing the MENU button twice
d) Scroll down and then click 'Format'
e) Follow the instructions.
2) On a Computer:
a) Plug the SD card into the SD card port, or plug the provided USB cable into the port on the top of the camera.
b) When the drive appears, right click on the drive.
c) Select 'Format' (Windows) or 'Erase' (Mac)
d) Do not click the 'Quick Format box'. Please ensure it's formatted as exFAt or FAT32.
e) Follow the instructions.
Please be aware that formatting the SD card will delete all the data on the card, so if you wish to keep any footage, please copy this across to a computer before you start the formatting process.
It's crucial to format the SD card every two weeks to avoid any SD card failures.
Kind regards,
Millie
Nextbase Technical Support