- Feb 24, 2016
- Reaction score
- Eastern Shore, Md.
- United States
They once lost a part of my three part order-took more than two months till I had all three!Your welcome. I searched ThiEYE and nothing came up BUT it has a request box where you can suggest why they should stock the product at Sunsky!
Claire phoned and I thought it was a prank call! Tiny, soft woman's voice at 10pm awful connection hard to hear, but good of them to respond at all. Amazing. I sent email apologizing about my reaction and confirmed "her English was very good" because I said "I am speaking English!" misunderstanding her question haha ooops. They emailed back saying "Thanks for kind comments etc"
Their ordering system is very detailed and flexible, you can edit easily too!
GearBest. It's all "copy and paste" answers. They never read your problem properly. I gave order number and full details and they responded "Please supply order number etc" What? I had it all listed in detail in comment above. Hopeless.
Yes, they just throw off, maybe give a few "Wallet" dollars but never a refund that I know of (other than my "lost in post" full refund of a $27 order), hoping you will eventually give up out of frustration.