Thinkware Cloud crashes

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Mariner66

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Brisbane
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Australia
I just got a Thinkware QA100 Elite with my new car and tried to set it up, get to the Wi-Fi/Hotspot choice and tried both but app keeps crashing. Instructions are not exactly very clear as it all has to be done through app. Any tips as to what I'm doing wrong or should I take it back to dealership and let them sort it out.
 
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