Thinkware Wifi connection issues

Keveshaw

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Having a lot of trouble getting F200 to connect to wifi to use Thinkware app.
Anyone have or had similar issues... any fixes? Thx
 

Maddog1974

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Dash Cam
Thinkware U1000 Front & Rear with RADAR.
What phone do you use? Can you go into a bit more detail of what's happening please? (Can you connect to WiFi network ok? etc)
 

Thinkware Dash Cam

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Dash Cam
U1000, Q800PRO, X700, FA200, F70, M1
Having a lot of trouble getting F200 to connect to wifi to use Thinkware app.
Anyone have or had similar issues... any fixes? Thx
Hello There, Please try the process below depending on your smartphone type to connect to the Dash Cam. If you are still having any issues feel free to reach out at support@thinkware.com or 1-844-865-9273

How to Connect with Wi-Fi (iOS): (F200/F800/F800Pro/Q800Pro)

  • Go to your Phone’s Settings App> Cellular > Scroll to Bottom > Wi-Fi Assist Disabled (Keep Disabled)
  • Press the Dash Cam’s Wi-Fi Button
  • Connect to the Thinkware Wi-Fi Network with the default password "123456789"
  • Open the Thinkware Cloud App
  • If not connected, Tap the “Not Connected” Bar
  • Click Wi-Fi and press Next until you hear “Connected to a Smartphone”
How to Connect with Wi-Fi (Android): (F200/F800/F800Pro/Q800Pro)

  • Go to your Phone’s Settings > Connections > Wi-Fi > Top Right Corner (either 3 Vertical Dots or Advanced)
  • Switch to Mobile Data > Disabled (Keep Switch to Mobile Data Disabled)
  • Press the Dash Cam’s Wi-Fi Button
  • Connect to the Thinkware Wi-Fi Network with the default password "123456789"
  • Open the Thinkware Cloud App
  • If not connected, Tap the “Not Connected” Bar
  • Click Wi-Fi and press Next until you hear “Connected to a Smartphone”
 

Maddog1974

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Colchester, Essex
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Dash Cam
Thinkware U1000 Front & Rear with RADAR.
Just thought, make sure you are using the Thinkware Cloud App too and NOT the Dashcam Viewer.......
 
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