I ordered via SpyTek on Amazon and when I went to return it the Amazon website said "unable to return" (mind you I got it yesterday) and when I looked at what the return policy from SpyTek is it simply linked to Amazon's policy. This means they use Amazon fulfillment and returns so I knew something was wrong. I did the chat and Amazon just said "we don't do returns on that item, we simply reimburse you for the total cost and you can do whatever you wish with the product"... I guess it isn't worth it to them for the return? I've had that happen once or twice with sub $5-8 items on Amazon which I guess makes sense vs. Amazon spending on the return costs, but I'm surprised for a $15 item. I don't think SpyTek was involved at all. I'm sorry to "waste" a product and that SpyTek won't get their money, perhaps its Viofo's fault for not alerting resellers about the changes to the A119S V2 this year but I bought a Viofo product that both Viofo and SpyTek said works properly with the A119S V2 (which is what I bought this week) and well, it doesn't. Pretty happy with the outcome and waiting for the A129 CPL which I'll buy.