Constant script error (referring to Google maps)- what to do?

[duncam]

My BlackVue DR600GW shows this "Script Error" message as soon as I play back the video. I am unable to use the dashcam because it interrupts all the time. I'll attach a couple of screenshots in the hope that someone out there can tell me how to sort this out.

 

[jokiin]

have you checked for an updated version of the player?

 

[duncam]

Thanks for taking an interest, jokiin

...an updated version of the player...

When you say "the player", do you mean the Blackvue DR600?
"Updated version"- is that the firmware for the DR600?
I am sorry for being so ignorant of the terminology!

 

[jokiin]

Thanks for taking an interest, jokiin

When you say "the player", do you mean the Blackvue DR600?
"Updated version"- is that the firmware for the DR600?
I am sorry for being so ignorant of the terminology!

I mean the playback software, if uses Google api's to get map data, the api's do expire after some time so the program would need to be updated to keep functioning

 

[duncam]

When I open the Viewer (which I presume to be the playback software), and hit the Information icon at the top right corner of the screen, I see "software version: 2.40-HD-E", and below that "firmware version: unavailable" as shown on the attached screen-shot.
So, do I need to update the software version, or the firmware?
I am most grateful to you for your generous help

 

[duncam]

Hello Jokinn, and many many thanks for your help Your prompts have got me there in the end I have downloaded and installed the "legacy" software for the player, and all is working properly again, without any of these constant "script error" messages
My best wishes, and warmest thanks!