Here is a rather remarkable "
Unboxing Video" from Gearbest!
Perhaps the best way to describe this video and
Gearbest's handling of the matter is to simply quote the reviewer's comments from his YouTube post.
Published on Oct 22, 2015
"This was supposed to be an unboxing and review of the BEELINK X2 ordered from GearBest.com but it doesn't go so well as the product is completely missing. I emailed them to tell them what happened, this is their response..."
Dear Chris,
Unfortunately it appears that your order has been lost on the way.
After reviewing your order, we found out you haven't purchased any insurance during the check-out.
We will still do our best to help you.
Therefore here are the best solutions we can offer you:
1)Refund 50% of the product to your wallet for your future purchase
The product value is 33.99$, we can refund 17$ back to your wallet.
2) 30% refund to your credit card or Paypal
In that case we refund 9$ back to you.
3) Reship the order
We can reship the order. For this, please kindly send us 50% of the order value 15$ so that we can arrange the shipment.
Please kindly let us know your decision.
Once again we apologize for any inconvenience caused.
We appreciate your understanding.
Best Regards
Jared
Gearbest Customer Service