Well, I should have heeded the warnings about this company. I previously had a DOD LS300w but sold my vehicle and the buyer wanted the camera as well.
I thought I would try going for something slightly less expensive such as the VF300 from foxoffer. I had seen a lot of complaints about them, mainly from anyone who had a problem with their camera. I somehow thought I would be immune to having camera issues and purchased through them anyway.
BIG MISTAKE.
1) The camera doesn't ship out until nearly a week and a half after purchase. I was kind of hoping to see it ship out a bit quicker, seeing it needs to take a ride across the ocean as it is. Ok, not a big deal.
2) The camera description clearly states this model supports plate stamp like my DOD. Camera finally arrives after 5 or so weeks, no plate stamp. A bit annoyed, but at least I have a dashcam back in my car.
3) I get the dashcam installed and on the second day of use, my wife who was driving said the camera starts to flicker and shuts off. I look at it and can't get it to power back up. I tried a different 12v socket, a different power cord with 5v dc output, nothing. It's basically just a hunk of plastic.
THE KICKER, about 10 minutes ago I had a t-bone accident happy directly in front of my car. Absolutely unreal how I missed recording that because of this crappy broken camera.
I've tried emailing and foxoffer wants ME to pay to ship it back for repair. It's basically DOA. I explained I'm not paying a cent and want a refund on my purchase. I would ship it back to them at their expense for a refund, or provide photo / video evidence that the camera has been destroyed so that they don't think I'm just trying to scam them. Plus, I'm not waiting 5 months for the camera to be returned to me. I've burned 2+months and need a camera now.
It's been a week with 2 emails, and they have yet to get back to me. The funny part is the representative on this website has told other members who've experienced problems in the past that they're working on bettering their customer service. It looks like they aren't changing a damn thing. Maybe even regressing.
I would personally avoid this company at all costs. I'm out $80.00 and missed a chance to use my recording to help the not at fault party in the accident that just occurred.
I thought I would try going for something slightly less expensive such as the VF300 from foxoffer. I had seen a lot of complaints about them, mainly from anyone who had a problem with their camera. I somehow thought I would be immune to having camera issues and purchased through them anyway.
BIG MISTAKE.
1) The camera doesn't ship out until nearly a week and a half after purchase. I was kind of hoping to see it ship out a bit quicker, seeing it needs to take a ride across the ocean as it is. Ok, not a big deal.
2) The camera description clearly states this model supports plate stamp like my DOD. Camera finally arrives after 5 or so weeks, no plate stamp. A bit annoyed, but at least I have a dashcam back in my car.
3) I get the dashcam installed and on the second day of use, my wife who was driving said the camera starts to flicker and shuts off. I look at it and can't get it to power back up. I tried a different 12v socket, a different power cord with 5v dc output, nothing. It's basically just a hunk of plastic.
THE KICKER, about 10 minutes ago I had a t-bone accident happy directly in front of my car. Absolutely unreal how I missed recording that because of this crappy broken camera.
I've tried emailing and foxoffer wants ME to pay to ship it back for repair. It's basically DOA. I explained I'm not paying a cent and want a refund on my purchase. I would ship it back to them at their expense for a refund, or provide photo / video evidence that the camera has been destroyed so that they don't think I'm just trying to scam them. Plus, I'm not waiting 5 months for the camera to be returned to me. I've burned 2+months and need a camera now.
It's been a week with 2 emails, and they have yet to get back to me. The funny part is the representative on this website has told other members who've experienced problems in the past that they're working on bettering their customer service. It looks like they aren't changing a damn thing. Maybe even regressing.
I would personally avoid this company at all costs. I'm out $80.00 and missed a chance to use my recording to help the not at fault party in the accident that just occurred.
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