Jean-Francois Thibeault
New Member
- Joined
- Jun 2, 2016
- Messages
- 12
- Reaction score
- 0
- Country
- Canada
Hey there,
I am new to this forum since this is my first dashcam. I got the G1WH from Gearbest as a christmas gift from my wife. But its been a headache since day one.
First, the rubber suction cup broke from the plastic bracket within the first 3 hourse of use. The dash cam just fell off my windshield with no reason. I contacted Gearbest and they gave me all kinds of reason not to replace my unit. After a couple dozens messages, they finally agreed to send me a new mounting clip.
Took over two months to get it; but after I received it, I charged my cam fully to reinstall it in the car (Dont forget its been sitting for 3-4 months) But now, it powers on no problem and image is showing, but as soon as I release the power button, it shuts down automatically; even when plugged in the power socket.
I tried multiple things :
1- Tried to contact Gearbest again; they wont do anything.
2- Tried to upgrade the firmware; didnt change a thing.
3- Tried to charge the cam through usb port, light socket in the car; same results. The battery level shows as full.
The cam can work for as long as I hold the button, but as soon as I release it; its gone.
Did anybody experience anything similar? I'm about to just throw that thing in the garbage.
Thanks for your help.
I am new to this forum since this is my first dashcam. I got the G1WH from Gearbest as a christmas gift from my wife. But its been a headache since day one.
First, the rubber suction cup broke from the plastic bracket within the first 3 hourse of use. The dash cam just fell off my windshield with no reason. I contacted Gearbest and they gave me all kinds of reason not to replace my unit. After a couple dozens messages, they finally agreed to send me a new mounting clip.
Took over two months to get it; but after I received it, I charged my cam fully to reinstall it in the car (Dont forget its been sitting for 3-4 months) But now, it powers on no problem and image is showing, but as soon as I release the power button, it shuts down automatically; even when plugged in the power socket.
I tried multiple things :
1- Tried to contact Gearbest again; they wont do anything.
2- Tried to upgrade the firmware; didnt change a thing.
3- Tried to charge the cam through usb port, light socket in the car; same results. The battery level shows as full.
The cam can work for as long as I hold the button, but as soon as I release it; its gone.
Did anybody experience anything similar? I'm about to just throw that thing in the garbage.
Thanks for your help.