Hi all,
I've been using my LS460W for the past couple of weeks and have encountered some annoying issues.
First of all, the reported focus issue seems to be present at times. It's not extreme or anything, but I can clearly notice that certain areas aren't as sharp as they should be, when using the dashcam for a longer time in direct sunlight.
What I've also noticed is that my GPS fix is not working correctly. When I leave for work, my camera turns on and starts recording. I'll usually arrive at work about 30 minutes later, without a GPS fix.
Should I disable and enable GPS from the settings menu, I'll have a GPS fix within a minute.
I don't mind the lack of GPS that much, but seeing as I paid for it, it bothers me that it doesn't work.
Details about the device:
S/N: 88X1F00201A0
Assembly date (little sticker on the device): 03/2015
Original firmware: Can't recall
I then found a firmware update, I believe through these forums. This update slightly improved the GPS fix, but the same issue still occured. Unfortunately this broke my G sensor. Suddenly all recordings were always locked, due to the lack of any G sensor feedback.
Firmware version: 20140611 (the camera is currently in my car, so I can't tell you the exact version number).
At this point I contacted DOD US. They told me that the device was from an EU region, they couldn't assist me and redirected me to DOD Benelux.
DOD Benelux sent me a reply saying they don't sell the device due to the bugs, thus they cannot provide me with any support.
The retailer I bought the device from will happily refund me, but I'd rather have these issues resolved...
A couple of days ago I went onto the DOD TW website and found a TW firmware. This resolved the G sensor issues, but now my device is in Chinese. I don't mind as the menu is pretty striaght forward, but it's not correct.
The GPS issue persists. I find that it seems to be slower again.
I've now contacted DOD UK, who will hopefully be of SOME assistance, but perhaps someone here can provide me with a more recent firmware which may resolve my issues. If not, at least I can return the device with a firmware that has EN
Personally I'm very sad with the quality of support from DOD. So far no one has been able to assist me, even though I've found others who experienced my issue had their issue resolved with DOD's assistance. Luckily for them, their official local reseller was a bit more helpful.
Thanking you in advance for any helpful suggestions.
I've been using my LS460W for the past couple of weeks and have encountered some annoying issues.
First of all, the reported focus issue seems to be present at times. It's not extreme or anything, but I can clearly notice that certain areas aren't as sharp as they should be, when using the dashcam for a longer time in direct sunlight.
What I've also noticed is that my GPS fix is not working correctly. When I leave for work, my camera turns on and starts recording. I'll usually arrive at work about 30 minutes later, without a GPS fix.
Should I disable and enable GPS from the settings menu, I'll have a GPS fix within a minute.
I don't mind the lack of GPS that much, but seeing as I paid for it, it bothers me that it doesn't work.
Details about the device:
S/N: 88X1F00201A0
Assembly date (little sticker on the device): 03/2015
Original firmware: Can't recall
I then found a firmware update, I believe through these forums. This update slightly improved the GPS fix, but the same issue still occured. Unfortunately this broke my G sensor. Suddenly all recordings were always locked, due to the lack of any G sensor feedback.
Firmware version: 20140611 (the camera is currently in my car, so I can't tell you the exact version number).
At this point I contacted DOD US. They told me that the device was from an EU region, they couldn't assist me and redirected me to DOD Benelux.
DOD Benelux sent me a reply saying they don't sell the device due to the bugs, thus they cannot provide me with any support.
The retailer I bought the device from will happily refund me, but I'd rather have these issues resolved...
A couple of days ago I went onto the DOD TW website and found a TW firmware. This resolved the G sensor issues, but now my device is in Chinese. I don't mind as the menu is pretty striaght forward, but it's not correct.
The GPS issue persists. I find that it seems to be slower again.
I've now contacted DOD UK, who will hopefully be of SOME assistance, but perhaps someone here can provide me with a more recent firmware which may resolve my issues. If not, at least I can return the device with a firmware that has EN
Personally I'm very sad with the quality of support from DOD. So far no one has been able to assist me, even though I've found others who experienced my issue had their issue resolved with DOD's assistance. Luckily for them, their official local reseller was a bit more helpful.
Thanking you in advance for any helpful suggestions.