Nextbase app problem

NextBase Support

Well-Known Member
Manufacturer
Joined
Mar 22, 2017
Messages
1,225
Reaction score
374
Location
Caerphilly
Country
United Kingdom
Dash Cam
Nextbase
Ok so just got 412GW, downloaded the app connected to the wifi but can when I click Connect Dash Cam it fails to find it. Firm ware 16.2. I have a Galaxy S9. I have tried turning off "Switch to mobile data" and turning off mobile data altogether. No joy. Any ideas?
Hi CJA59UK,

1) Just to double check, have you downloaded the correct Nextbase apps for your 412GW, and not the Series 2 apps? The correct apps are: CamViewer for Mobile Devices and Replay3 for PC.
2) Make sure the camera is on the app connection screen when trying to connect, or 'Mass Storage' when connecting to a PC.
3) Make sure the Mobile/PC app is ready to connect and (for mobile devices), the Bluetooth is enabled.

Let me know how you get on.

Regards,
Millie
 

Similar threads


Top