Play rear video...no respond

[Stephen Chan]

trying to play the rear video from the camera..but no matter how many times I pressed, it will not open the rear folder unless I unplug the power cable and go to the play option and then it will work.
I have no problem in open the front folder.
Anyone encounter the same issue?
It apply on any brand SD card.
https://dl.dropboxusercontent.com/u/18671822/rear.mp4

 

[Trypt]

What firmware are you on?

 

[Stephen Chan]

1.01.09 and in fact even when I on 1.02.04
Also same problem

 

[Stephen Chan]

anyone ???

 

[vvulture]

Stephen,

Does the rear camera actually work ( ie can u see a live image ) ?
Have you placed the rear SD Card into a PC to see if there are any recordings on it ?

 

[Street Guardian USA]

I reported the can't access rear card via X2 playback menu bug to SungMoon. AlvinDJ said his customer in Singapore experienced this behavior and a power cycle fixes it. (Any firmware any card)

 

[Stephen Chan]

Stephen,

Does the rear camera actually work ( ie can u see a live image ) ?
Have you placed the rear SD Card into a PC to see if there are any recordings on it ?

Yes rear camera is recording and there are recorded video in the card and I have no problem in playing it in the PC.

 

[AlvinDj]

I reported the can't access rear card via X2 playback menu bug to SungMoon. AlvinDJ said his customer in Singapore experienced this behavior and a power cycle fixes it. (Any firmware any card)

He @Stephen Chan was that customer of mine I spoke to you about..