Hello everyone!
I bought a MateGo MG380G from SpyTec a few months back and a couple days ago the power plug broke. One of the two wires severed right at the point where they enter the DC plug. I bought the device through Amazon.
I contacted SpyTec to ask how to replace it and their response is that they no longer carry it and they offered me an even swap with one of their other cameras. But they still sell them on Amazon and one of their chat support reps said they still carry them they are just temporarily out of stock. Odd....
Assuming I want to keep my current camera, is there a way to get a replacement power cord? I'm guessing I would have to buy some kind of generic power cord? But I'm not sure what to get, and wondering if anyone here has any similar experience and guidance.
Alternately would it just be better to get another camera? The reason I went with this one is because of its very high heat tolerance and the fact that it can mount under the rearview mirror. I hate mounting there because it obstructs my view but it puts the camera behind the sun shade, which is critical since I'm in the south. I had two A118C's experience severe focal shift from intense heat during the summer. So I'm not sure what else will withstand 150-160 degree internal heat and direct sunlight for 8-12 hours a day. Right now the heat isn't an issue but it will be within six months.
Any advice appreciated. Thanks in advance!
I bought a MateGo MG380G from SpyTec a few months back and a couple days ago the power plug broke. One of the two wires severed right at the point where they enter the DC plug. I bought the device through Amazon.
I contacted SpyTec to ask how to replace it and their response is that they no longer carry it and they offered me an even swap with one of their other cameras. But they still sell them on Amazon and one of their chat support reps said they still carry them they are just temporarily out of stock. Odd....
Assuming I want to keep my current camera, is there a way to get a replacement power cord? I'm guessing I would have to buy some kind of generic power cord? But I'm not sure what to get, and wondering if anyone here has any similar experience and guidance.
Alternately would it just be better to get another camera? The reason I went with this one is because of its very high heat tolerance and the fact that it can mount under the rearview mirror. I hate mounting there because it obstructs my view but it puts the camera behind the sun shade, which is critical since I'm in the south. I had two A118C's experience severe focal shift from intense heat during the summer. So I'm not sure what else will withstand 150-160 degree internal heat and direct sunlight for 8-12 hours a day. Right now the heat isn't an issue but it will be within six months.
Any advice appreciated. Thanks in advance!