Vueroid S1 4K Infinite / Voice Notifications / AI-License Plate Restoration & Privacy / Video and Screenshots

Well, a supercapacitor is not the only determining factor for warranty duration. No company is obligated to meet another company's warranty terms. A company with high sales but a low cost might offer an excellent warranty or a no-questions-asked warranty, as they know their product is priced to 'move', is popular, and the customer knows the product will eventually fail. These are what I call 'eBay Warranties'.

A company with a higher-priced, better-produced product may offer a 12-month warranty, but it could be very easy to work with them when there is an issue. On any given day, I will go with this option.

VIOFO did not start with that 18-month warranty. They worked up to it, and as I recall, it was in their best interest because of failures we were all experiencing with their product. To VIOFO's credit, they have always done the 'right thing' when it comes to customer issues. VIOFO almost doesn't need an implied warranty, given how they handle customer complaints.
 
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VIOFO did not start with that 18-month warranty.
For many years, Viofo's dashcam warranty was 12 months.
After registering a purchased dashcam on the official website, the warranty increased from 12 to 18 months.
Since January 2025, the warranty on Viofo dashcams has been extended to 18 months.
After registering a purchased dashcam on the official website, the warranty increased from 18 to 24 months.
 
Ultimately, I agree that from the customer’s perspective, the longer the warranty, the better.
We set it this way because we feel the timing isn’t quite right yet, but we have no intention of falling behind.
Thank you for your feedback~
 
For feature films, the "HDR+IPC" setting is better.
With this setting, colors become brighter and more saturated.
Normal.webp HDR.webp HDR + IPC.webp Normal.webp
 
In the EU isent the minimum warranty at least on electronic devises 2 years ?

At least here in Denmark which granted often go beyond what EU say / stipulate, 2 year warranty seem the norm.
 
In the EU isent the minimum warranty at least on electronic devises 2 years ?

At least here in Denmark which granted often go beyond what EU say / stipulate, 2 year warranty seem the norm.

Before COVID, I had some issues with products from Germany and Austria. I contacted the companies, and both said, "No problem, we'll send you a new one." I am slightly shocked because in America, it is the Wild West when it comes to warranties. Companies make promises, but, frankly, it is tough to get any legal authority to back consumers when it comes to warranties in the U.S.

As for those two European companies, I suggested it would be better if they sent the part I needed, as I could repair the item. They were glad to do that. Problem solved. 🙂
 
In the EU isent the minimum warranty at least on electronic devises 2 years ?

At least here in Denmark which granted often go beyond what EU say / stipulate, 2 year warranty seem the norm.
Even in the EU, the warranty is limited to the manufacturer's stated warranty.
If the manufacturer states a one-year warranty, the EU cannot extend it to two years.
Even if the manufacturer states a two-year warranty, the seller can arbitrarily shorten it.
Here's a quote from the website of an official Viofo and Vantrue seller:
§ 5 Warranty

(1) The statutory warranty rights are applicable.

c) The warranty period shall be one year from delivery of the goods.
 
I'm very impressed with the forward camera detail and processing - do you have any rear camera footage available? particularly night-time?
@VUEROiD any idea on timescale for a UK/EU sales release?
 
I'm very impressed with the forward camera detail and processing - do you have any rear camera footage available? particularly night-time?
Unfortunately, I don't have video from the rear camera. The car with the S1-4K has a very heavily tinted rear window.
 
Thanks for the reply!.


 
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