Th 5V micro USB is pretty much standard for most dashcams. A very few are powered by 12V directly and/or have other plug formats. So your hardwiring job isn't likely to be wasted as long as the cable reaches your choice of new cam which it probably will
I don't know why Anker is having these problems, but my best guess is that they went into making dashcams with a design and engineering team who had no experience it this particular field and they're now finding that what works well on paper and in other electronics doesn't quite work out the same here
We all like to think that we can handle things beyond our usual endeavors, but the wisest ones are those who know there is no shame in calling in those with expertise, even if only to verify your own thoughts. There is no replacement for actual experience and there never will be
Phil
The emails they just sent to all so below. It says battery swelling is normal?
We are writing in regard to your recent order (Order N""""""""""o. ) for Roav DashCam C1.
We have recently learned that a small number of our early Roav DashCam products may be affected by extreme in-car temperatures causing the screen to pop out.
Please note: This is
NOT a safety issue. It is normal for a battery to expand in higher temperatures which is why products are designed to accommodate what the industry refers to as “swelling.” In our earlier Roav Dashcam C1 products, there wasn’t enough room in the design to accommodate for extreme heat expansion causing the screen to bulge out. New versions have fixed this issue.
If you have one of our earlier versions of the Roav Dashcam C1, we are offering you two options:
1. Return the product and we will replace it with a new version.
2. Keep the product and we will extend the warranty of your product to a total of
24 months. You don’t have to do anything. If you ever have any issue, you can
simply reference your product's serial number.
HOW TO CHECK IF YOU HAVE AN EARLIER VERSION OF THE ROAV DASHCAM C1
On your DashCam, select Menu>About>SN to find the serial number. If the number matches one of the below formats, your DashCam is from the first batch and you can reply to this email to let us know if you’d like a replacement. If it isn’t, you’re good. Go back to enjoying your Roav DashCam experience!
B145BA1XXX
B205BA1XXX
B225BAAXXX
B236BA1XXX
B236BA2XXX
B256BAAXXX
B257BAAXXX
B276BAAXXX
B277BAAXXX
B295BABXXX
B296BABXXX
0000000000
HOW TO RETURN YOUR ROAV DASHCAM
If your Roav Dashcam C1 is one of our earlier models, please reply to this email with your latest shipping address and the SN of your DashCam C1. We'll confirm the information and send a new one to you as well as directions on how to return your current product to us.
ROAV is an ANKER company, and we pride ourselves on creating high-quality products. We apologize for any inconvenience this may caused.
Should you have any questions, please feel free to contact us directly through this email.
Roav Customer Satisfaction Team
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