AyyLmao
New Member
My A119S has an issue where it does NOT remember the date and time settings from when I start my car (powering it on) to when I shut off my car engine (power it off).
I've tried asking Viofo for help, but I've been exchanging emails with them for awhile and I feel it is going nowhere.
Ways I've tried to remedy the issue:
What I believe is the issue:
Another symptom that helps me come to that conclusion is that, when I power off my engine (power off the A119S) the red light does not stay on for a few seconds before power down. This usually indicates a slow discharge from the internal capacitors or RTC battery. Before when it was working fine, I remember (I think) the A119S stayed on for awhile before completely shutting off.
Knowing these are my possible two issues here, what are my options? I like this dashcam, but don't know how I can repair this thing. If I can purchase an RTC battery and replacement it myself, I would. Unfortunately I have no idea where to buy one. I don't want to buy this dashcam again if this issue persists in newer A119S models.
I've tried asking Viofo for help, but I've been exchanging emails with them for awhile and I feel it is going nowhere.
Ways I've tried to remedy the issue:
- Factory Reset
- Leaving the A119S connecting via microusb on my computer for 24 hours to let it charge the RTC battery
- This initially fixed the issue for 1 day, then the issue returned
- Factory Resetting and setting up the time
- Swapping microSD cards
- Updating to the latest firmware
What I believe is the issue:
- Dead RTC battery
- Damaged capacitors
Another symptom that helps me come to that conclusion is that, when I power off my engine (power off the A119S) the red light does not stay on for a few seconds before power down. This usually indicates a slow discharge from the internal capacitors or RTC battery. Before when it was working fine, I remember (I think) the A119S stayed on for awhile before completely shutting off.
Knowing these are my possible two issues here, what are my options? I like this dashcam, but don't know how I can repair this thing. If I can purchase an RTC battery and replacement it myself, I would. Unfortunately I have no idea where to buy one. I don't want to buy this dashcam again if this issue persists in newer A119S models.