no matter what I do I cannot get my phone to recognize my dashcam I have checked available networks etc but nothing seems to work,
I'd recommend trying these Steps to get fully connected again. (I know it's long and convoluted, but stick with it):
1. Open the Bluetooth settings on your phone.
2.. You will need to 'Forget' the camera from within the Bluetooth settings
3. Uninstall and reinstall My Nextbase Connect (and Alexa if applicable) Do not connect to your Dash Cam on either app yet.
4. Make sure that the camera is not recording, if it is then simply tap the red recording icon in the bottom left of the screen to stop it.
5. Tap the settings cogwheel in the top left and select 'setup'.
6. Scroll to page four and tap 'Keep User Settings' and turn it off.
7. Go to 'Default Settings' and select yes, this will set the camera back to defaults.
8. When the camera turns itself back on you will need to go through the first time setup again: Settings- Connect Apps- MyNextbase Connect- Setup Phone
9. On your phone, manually turn Bluetooth off and back on again.
10. Open My Nextbase Connect and tap 'Connect to dashcam', as long as your camera is still displaying 'Connecting' you should be able to connect the two.
Then, to turn on Alexa:
1) Turn on the Dash Cam
2) On the Dash Cam: Stop it recording
3) On the Dash Cam: Go into Settings
4) On the Dash Cam: Connect apps- Alexa- Setup phone. Open this screen and leave it open during the next 5 steps.
5) On your Mobile Phone: Open the Alexa app
6) On the bottom row of the Alexa app you'll see a selection of tabs. Click 'Devices' (bottom right)
7) Then the white '+', in the top right of the screen.
8) Click- 'Add Device'
9) Click- 'Headphones'
10) Then select your Dash Cam
Your Dash Cam should now be connected.
PLEASE NOTE : If you wish to use Alexa, please ensure that both Alexa and My Nextbase Connect are kept open in the background on your phone
You're almost there!
To enable the Alexa Skill:
1) If you then go back to MyNextbase Connect you should be able to ask 'Alexa, what's the time?' and obtain a response. The answer will play out of your phone's speakers, but the question is communicated directly though the Dash Cam's microphone.
2) To enable the Alexa Skill, go to the MyNextbase Connect Home screen; scroll down; ‘amazon alexa’ ribbon; press ‘Learn More’ button (not the first Alexa related ribbon, but the second down on the page)
3) Brings up in
MyNextbaseConnect an Alexa screen. At the bottom of screen; press ‘Enable the Skill’ button
4) Opens a separate Alexa tab- click ‘Allow’
5) Opens a pop up in
MyNextbase Connect ‘Please login to enable skill’. Click on button
6) Opens Alexa App. Shows details for
MyNextbase Connect linked app; click ‘Enable To Use’
7) Opens a skills Permission page- Tick ‘First Name’, then press ‘Save Settings’
8) Opens a web pop-up for Amazon Alexa on-line, this is the confirmation screen for linking. Close this screen and go back to MNC app.
9) MNC app shows ‘Skill Activated’ pop-out; press ‘Dismiss’ button
10) Go back to home screen. On the home screen; 'Talk to your Dash Cam', click on 'Available Now'- this will bring up a list of command for Dash Cam control.
This should get you completely set up successfully. Let me know how you get on!
Millie