Hurricane56
New Member
I recently purchased a Blackvue DR-590-2ch as a refurbished unit from @BlackboxMyCar . After getting the camera installed and running for some time, I inquired with them about the overall video quality and sharpness of the camera. Here are a couple of sample videos:
Blackvue DR590-2ch
I realized that the angle needed adjustment, but if you notice the video quality it appears really soft. Following a couple of emails, Blackboxmycar agreed to upgrade me to the DR590w-2ch, which seems to have the same soft image quality. I’ve been going back and forth with them about how the replacement camera has the same issues, but they’re only offering me a return and not a replacement camera. The thing that’s a little annoying about the whole situation is the customer service rep keeps telling me that I can’t expect very high quality on the 590 series. I have a reasonable level of experience with dash cams, my 7 year old Dr380 actually looks a lot better than the two 590 series cameras. In addition, my footage quality looks nothing like any of the samples from various user reviews on YouTube. If you take a look at the replacement DR-590w-2ch, would you return this unit or am I expecting too much from a “budget” dash cam?
Blackvue DR590w-2ch
Blackvue DR590-2ch
I realized that the angle needed adjustment, but if you notice the video quality it appears really soft. Following a couple of emails, Blackboxmycar agreed to upgrade me to the DR590w-2ch, which seems to have the same soft image quality. I’ve been going back and forth with them about how the replacement camera has the same issues, but they’re only offering me a return and not a replacement camera. The thing that’s a little annoying about the whole situation is the customer service rep keeps telling me that I can’t expect very high quality on the 590 series. I have a reasonable level of experience with dash cams, my 7 year old Dr380 actually looks a lot better than the two 590 series cameras. In addition, my footage quality looks nothing like any of the samples from various user reviews on YouTube. If you take a look at the replacement DR-590w-2ch, would you return this unit or am I expecting too much from a “budget” dash cam?
Blackvue DR590w-2ch