Blackvue support problems?

Blackstuff

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Joined
Sep 20, 2018
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Location
Durham, England
Country
United Kingdom
Dash Cam
Blackvue 750s 2CH
Just wondering if anyone else is having strange things going on with their Blackvue app/account and camera?

When going into the Blackvue app on my phone my camera no longer appears in Blackvue Cloud, like its not even there to select. When i checked my app i'm still logged in and nothing has changed. When I click on the option to 'Registered a New Dashcam' nothing happens, the screen just blinks and goes back to the previous view.

I then uninstalled the app and reinstalled it to see if that fixed it, which it didn't. So i tried logging into my account on a PC and I can't remember my password so I clicked on 'Lost Your Password' and that isn't working either?? Again, literally nothing happens, its not buffering/thinking about it, its just doing nothing

HELP!
 

Omega-TI

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May 6, 2019
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BlackVue DR900S-2CH
Sorry, I wish I could help. I've never used and don't seem to have a reason to use the cloud option, so I know nothing about it.
 
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Blackstuff

New Member
Joined
Sep 20, 2018
Messages
16
Reaction score
5
Location
Durham, England
Country
United Kingdom
Dash Cam
Blackvue 750s 2CH
I use it to be able to view the camera feed remotely (my dashcam is powered 24/7).

Finally managed to get the website to work but it won't even recognise my email address, as if my account was never created, very weird. Just had to log a customer service ticket and wait and see if they get get it fixed.
 

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