Dashmellow
Well-Known Member
- Joined
- Sep 22, 2013
- Messages
- 18,279
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- Location
- Uncanny Valley (●_●)
- Country
- United States
- Dash Cam
- Umpteen
About 5 weeks ago I experienced an unusual glitch with my SG9665GC V2. After starting up my vehicle one morning and driving off I realized several miles down the road that the screen saver on the camera, which I keep set to 15 seconds had failed to darken the screen and the image I was seeing was almost entirely blown out white with a pinkish hue (magenta) and only minimal detail. So, I pulled over to see what was going on and discovered that the camera was frozen up and not recording. The white power LED and the red mic LED were lit but not the recording LED. The buttons were frozen and the only thing to do was unplug the camera.
After waiting about five seconds I plugged the camera back into the power supply and it booted up in the normal way and began working again. For the rest of the day the camera performed well and all files were recorded and saved.
Then, a couple of weeks later the same thing happened. Again, unplugging the camera and plugging it back in fixed the issue.
Now, a few weeks further on the problem has started to occur more frequently. Altogether this has happened about five or six times now. I'm starting to suspect that the colder weather we are experiencing may be a factor but I'm still doing some testing so I can't say for sure. So far, the issue seems unrelated to the power supply or the cable. While I also don't think it has anything to do with the memory card, if I were advising someone else about the problem I am describing I would tell them to try another memory card just to rule that possibility out and so as of today I'm running a new card and will have to wait and see what happens. (Transcend vs the previous Samsung EVO).
Throughout this experience, whenever the camera gets past the start-up glitch it continues to perform well and record/save all files.
Oh, one further thing to mention is that at first I thought the blown out image I was seeing on screen was also frozen but just yesterday when this happened during a snow storm when I was using my windshield wipers I realized that although the camera itself is frozen (no recording and non-working buttons) the image, though all blown out and with a slight magenta hue is still live after the camera boots up.
All in all, I have the feeling the camera is failing but time will tell. Unfortunately, now that we've got a foot of snow on the ground and sub zero weather conditions it is extremely difficult for me to install dash cams, especially when it comes to getting 3M VHB tape to adhere to a frozen windshield.
@jokiin, any thoughts? Does this sound like something you are familiar with? Any suggestions?
After waiting about five seconds I plugged the camera back into the power supply and it booted up in the normal way and began working again. For the rest of the day the camera performed well and all files were recorded and saved.
Then, a couple of weeks later the same thing happened. Again, unplugging the camera and plugging it back in fixed the issue.
Now, a few weeks further on the problem has started to occur more frequently. Altogether this has happened about five or six times now. I'm starting to suspect that the colder weather we are experiencing may be a factor but I'm still doing some testing so I can't say for sure. So far, the issue seems unrelated to the power supply or the cable. While I also don't think it has anything to do with the memory card, if I were advising someone else about the problem I am describing I would tell them to try another memory card just to rule that possibility out and so as of today I'm running a new card and will have to wait and see what happens. (Transcend vs the previous Samsung EVO).
Throughout this experience, whenever the camera gets past the start-up glitch it continues to perform well and record/save all files.
Oh, one further thing to mention is that at first I thought the blown out image I was seeing on screen was also frozen but just yesterday when this happened during a snow storm when I was using my windshield wipers I realized that although the camera itself is frozen (no recording and non-working buttons) the image, though all blown out and with a slight magenta hue is still live after the camera boots up.
All in all, I have the feeling the camera is failing but time will tell. Unfortunately, now that we've got a foot of snow on the ground and sub zero weather conditions it is extremely difficult for me to install dash cams, especially when it comes to getting 3M VHB tape to adhere to a frozen windshield.
@jokiin, any thoughts? Does this sound like something you are familiar with? Any suggestions?
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