Ok I've upgraded firmware and reset everything. Looks like this method of firmware upload is a good way to blitz the entire camera to factory state. I've made some observations on the new firmware+app combination, and updated my first post in this thread. Generally relieved that things are being fixed. Much more can be done, especially given their product launch screwup (bad manual, wrong cables, bad software). And the fact that owners looking for answers to their RC500S problems here are becoming firmware and app testers for DoD. Feel free to comment if there's something else you noticed working/not working.