The first thing I pointed out after purchasing this product is the excellent customer service I got from Jon of Pier28.
I've had this thing for a few weeks now and I have to say it's one of the worst purchases I've ever made. Not because I didn't know what I was purchasing, after all I did a lot of research into dash cams for weeks before making my purchase. Rather, it's the worst purchase because this product should never have been placed on the market and I did not get the product that was advertised to me. No one got what they purchased.
This device is very unstable at best and as such should still be in its beta phase. Half the time, one or both cards get corrupted when I start the car, which means I literally have no dash cam half the time. Then because I have to take the cards home with me to format/repair them, I can't make use of parking mode.
With all due respect, this issue needs to be resolved or I want my money back. This device has been and still is, total trash. And as someone pointed out, we don't pay premium price for a totally unreliable device that is hardly worth anything and cannot be trusted. I'm not spending my days wrestling with this thing and cleaning cards to get it to work, only to have it get corrupted within a few hours.